Pt3 Privacy Policy — Malaysia User Data Protection
This Privacy Policy explains how pt3 collects, stores, uses, and protects your personal information. Please read it carefully to understand your rights as a user of our platform.
What information does pt3 collect from users?
When you register and use the pt3 platform, we collect several categories of information necessary to provide a safe and effective service:
Account information
This includes your full name, email address, phone number, date of birth, and the password you provide during registration. This information is used to verify your identity and manage your account within the pt3 system.
Local payment information
To process deposits and withdrawals in MYR (RM), we collect payment-related details such as the bank account holder's name, bank account number for FPX transactions, or the registered Touch 'n Go account name. We do not store full card numbers or sensitive banking details directly — this information is processed through a secure payment gateway.
Device & browser information
We automatically collect technical information when you access the platform, including device type, operating system, browser type and version, IP address, time zone, and language preference. This data helps us identify technical issues and optimise your mobile experience.
Platform usage data
We record your game history, bets placed, active session times, page navigation, and in-platform interactions. This data is used to improve our services, detect unusual activity, and ensure a fair gaming experience for all users.
How is your information used?
Pt3 uses the information collected solely for legitimate purposes directly related to the platform's operations. The following are the primary purposes for which your data is used:
- Account management: Verifying your identity at login, processing withdrawal requests, and updating account details.
- Transaction processing: Ensures deposits and withdrawals in MYR are processed correctly and credited to the right account.
- Platform security: Detecting and preventing fraud, unauthorised access, money laundering, and system abuse.
- Service improvement: Analysing usage patterns to improve the interface, platform speed, and overall user experience.
- Service communications: Sending important account notices such as transaction confirmations, password changes, or policy updates.
- Legal compliance: Meeting applicable Malaysian legal requirements, including the retention of financial transaction records.
Pt3 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.
Cookie usage and tracking on the pt3 platform
Pt3 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small data files stored on your device when you visit our platform.
Types of cookies used
- Session cookies: A temporary cookie that keeps you logged in during an active session. It is automatically deleted when you close your browser.
- Preference cookies: Saving your preferences such as interface language and display settings to enhance convenience on future visits.
- Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
- Security cookies: Used to detect suspicious activity and protect user accounts from unauthorised access.
You may configure your browser to reject cookies, but this could affect certain features on the pt3 platform. Continued use of our platform is considered consent to the use of cookies as described above.
How is your data stored and protected?
Encryption and technical security
All data transmitted between your device and pt3's servers is protected with SSL (Secure Sockets Layer) encryption. This ensures your personal information, login credentials, and financial transaction data cannot be intercepted by third parties during transmission. Account passwords are stored in encrypted form and are not accessible to pt3 staff in plain text.
Data retention period
Pt3 retains your personal information for as long as your account is active or as long as necessary to provide our services. Once an account is closed at the user's request, we will retain transaction records and account information for the minimum period required under Malaysian laws governing financial record retention. Data that is no longer needed will be securely deleted or anonymised.
Third-party sharing
Pt3 may share limited user information with selected third parties in the following circumstances: (a) with approved payment service providers to process transactions in MYR; (b) with game providers that operate slots or live casino games on the platform; (c) when required by law, court order, or the relevant authorities in Malaysia. All third parties we work with are bound by strict data confidentiality agreements.
What are your rights regarding your stored personal data?
As a pt3 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. Contact pt3 support to initiate a data access request.
If any information we hold is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to applicable legal retention requirements in Malaysia.
To exercise any of the rights above, please contact the pt3 support team by email at: support at pt3.app. We will process your request within a reasonable timeframe and inform you of the action taken. Any further privacy enquiries may be directed to FAQ page us.
Policy updates and how to contact us
Privacy Policy Updates
Pt3 reserves the right to amend this Privacy Policy at any time to reflect changes in data handling practices, legal requirements, or platform developments. The latest version of the Privacy Policy will always be available on this page with a clear update date. We encourage you to review this page periodically. Where changes are material, we may notify you by email or via an in-platform notice.
Contact the pt3 privacy team
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by pt3, please reach out to us through the following channels:
- Support email: support at pt3.app
- Help page: pt3 FAQ
Our team is committed to addressing privacy-related enquiries promptly and transparently. Your privacy is our priority, and we are dedicated to handling your data with the utmost responsibility.
Start your gaming experience with confidence at pt3
Our Privacy Policy ensures your data is protected at all times. Create an account and enjoy Baccarat, Blackjack, Jackpot, and E-Sports in Bahasa Melayu with deposits in MYR.